Refund policy

Right of withdrawal

You have the right to withdraw from this agreement without giving any reason within 14 days. The withdrawal period expires 14 days laterreceived package.

If you want to exercise the right of withdrawal, you must send a clear and unambiguous message to us about your decision to withdraw from the agreement -

In order for you to have time to exercise your right of withdrawal in time, it is sufficient that you send in your notification that you intend to exercise the right of withdrawal before the withdrawal period has expired.

Effect of exercised right of withdrawal

If you withdraw from this agreement, we will refund all payments we have received from you, including delivery costs (but then extra delivery costs are not counted as a result of you choosing another delivery method than the cheapest standard delivery we offer).
The refund will be made without undue delay and in any case no later than 14 days from the day we were notified of your decision to withdraw from the agreement. We will use the same means of payment for the refund that you have used for the initial business event, unless you have expressly agreed with us otherwise.
In any case, the refund will not cost you anything.